June 25, 2004 - by Richard Flanagan
A recent article, Using Action Plans for Measurement, Holly Burkett, April 2004 issue of ASTD Links, discussed using action plans to measure ROI and offered excellent tips on helping participants write meaningful objectives and action plans. But, as simplistic as it sou... More »
November 07, 2003 - by Marty Castleberg
Organizational learning demands conversation, especially when the stakes are large and strategic. However, people often do not adequately deal with the most important questions, such as: What steps can I take to ensure that my conversation is the right conversation? How... More »
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