Participant Assessment and Program Evaluation

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Daniel R. Tobin

The use of a 360-degree assessment for each learning participant is a fundamental building block of the entire program. But what about the use of other assessment instruments within the program? There is certainly no lack of assessment instruments on the market. Along w... More »

Utilizing Phillips’ ROI Model to Evaluate Human Services Programs

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Carl Rabun

National social services agencies are dealing with the implications of the changes in federal and state Welfare to Work (WTW) program regulations brought about through the 2005 Deficit Reduction Act (DRA). The policies put in place by the new regulations have created an... More »

CASE STUDY: Maintaining Educational Records: The Move Away from Paper

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Pam Edwards

Employee educational records have historically been captured on paper and kept in employee personnel files at the unit level. Some challenges presented by this method are the reliability of records, the challenge to produce official reports for regulatory agencies, and ... More »

Factors Affecting the Acceptance and Application of Developmental Feedback from an Executive Assessment Program

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ASTD Staff

This award recognizes an outstanding dissertation that holds major implications for practitioners of workplace learning and performance. Factors Affecting the Acceptance and Application of Developmental Feedback from an Executive Assessment Program Tacy M. Byham Senior ... More »

Developing a Comprehensive Pipeline Strategy: More than Recruiting and Retention

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Judith H. Katz

To keep up and stay ahead, companies are chasing after a talented, diverse workforce. While many organizations address this by more proactive hiring, mentoring, and development practices, few make it a comprehensive structure with critically connected pieces. Instead, e... More »