Purpose The purpose of this return-on-investment (ROI) study is to forecast the estimated potential benefits for human capital solutions as they relate to strategic company growth plans. Background MA Publishing* (fictitious name) is a subscription publishing company th... More »

Human Capital , Sales Enablement

Business Impact , Change Management , Economy , Engagement , Human Performance Improvement , Jobs , Measuring and Evaluating , Skills Gap

As Don Kirkpatrick begins his farewell season this year, LINKS will highlight Dons contributions to the learning and development field with a look back at his work throughout the last six decades. In this issue, we examine a timeline of Dons early years, including his 1... More »

Learning & Development

Change Management , Coaching and Mentoring , Delivering Training , Designing Learning , Measuring and Evaluating , Training and Development - General

A corporate crisis of any kind puts a strain on customer relationships. Customers reactions range from providing a show of faith for the organization to having questions that need answering to deciding to end their relationship. Time is essential. Once a crisis strikes,... More »

Learning & Development , Learning Technologies

Business Impact , Change Management , Coaching and Mentoring , Engagement , Managing Organizational Knowledge , Mobile Learning