September 28, 2010 - by Jim Kouzes
The late Peter Drucker once commented, I never predict. I simply look out the window and see what is visible but not yet seen. In the spirit of Peters remark, Lisa Shannonassociate publisher at Pfeiffer, a Wiley Imprintand I sat down in the Wiley offices in San Francisc... More »
September 27, 2010 - by Terrence L. Gargiulo
In training settings, people often share stories that cross back and forth over a blurry line of truthfulness. In fact, sometimes these stories can feel downright manipulative. This is one of the great criticisms and negative perceptions often held about storiesespecial... More »
September 27, 2010 - by Neal R. Goodman
When we add a virtual environment to the challenges associated with training across cultures, misunderstandings can easily be exacerbated, often because they will go unnoticed by the facilitator for a longer period of time. As discussed in an earlier In Practice article... More »
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