Your organization or accrediting body may require you to collect evaluations from learners. It is important to recognize the value of these documents and their relevance within a larger process. More »

Learning & Development , Higher Education

Beginner Level Content , Business Impact , Measuring and Evaluating

Membership

Data collection and reporting are an unavoidable part of training and development. Whether designing technical or soft skills training, creating a performance baseline, crafting an evaluation plan, or assessing characteristics of the organization at large, data collecti... More »

Learning & Development

Measuring and Evaluating , Intermediate-level Content , Business Impact

How can an organization ensure that it has the leadership talent needed in today’s highly competitive business environment? The answer is to implement an efficient and effective succession management process that demonstrates business impact. More »

Learning & Development

Business Impact , Intermediate-level Content , Measuring and Evaluating

This case study from Measuring ROI in Learning & Development (ASTD, 2012) is an evaluation of business impact and return on investment (ROI) for a knowledge management (KM) system within Global Consulting, Inc. The evaluation used a longitudinal design to measure im... More »

Learning & Development

Measuring and Evaluating , Business Impact

Due to general business conditions, copier sales at Kannon have gone down 30 percent in the last year. As part of an overall expense-reduction strategy, sales management decided to reduce salesforce expenses. Upper management required a business impact study to evaluate... More »

Learning & Development , Sales Enablement

Business Impact , Measuring and Evaluating