A few months ago, I was challenged with the task of defining our companys core beliefsnot the what of what we do, but the why. I watched a fascinating video on TED.com by Simon Sinek, How great leaders inspire action. The lecture discussed the importance of iden... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Business Impact , Change Management , Coaching and Mentoring , Integrated Talent Management , Intermediate-level Content , Leadership Development

In preparing for an educational event at a major client, we were struggling to find a way to mirror the workers own behavior to them so they could see their own culture. At the same time, we were introduced to Arthur Brown, president of Teaching & Training by Design... More »

Learning & Development

Business Impact , Change Management , Designing Learning , Engagement , Simulations and Serious Games , Trends

Reviewing the lessons learned during a change process is important for the change manager. After participating in a change initiative, managers will benefit from looking back at the transition period from prechange to postchange to review what theyve learned, as well as... More »

Senior Leaders & Executives

Business Impact , Change Management , Measuring and Evaluating

Purpose The purpose of this return-on-investment (ROI) study is to forecast the estimated potential benefits for human capital solutions as they relate to strategic company growth plans. Background MA Publishing* (fictitious name) is a subscription publishing company th... More »

Human Capital , Sales Enablement

Business Impact , Change Management , Economy , Engagement , Human Performance Improvement , Jobs , Measuring and Evaluating , Skills Gap

A corporate crisis of any kind puts a strain on customer relationships. Customers reactions range from providing a show of faith for the organization to having questions that need answering to deciding to end their relationship. Time is essential. Once a crisis strikes,... More »

Learning & Development , Learning Technologies

Business Impact , Change Management , Coaching and Mentoring , Engagement , Managing Organizational Knowledge , Mobile Learning