Sticking to the Agreement Is Critical

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Beverly Scott

Because the agreement is the culmination of the contact phase, it is tempting to gloss over finalizing the agreement. This is especially true when consultant and client know each other and have worked together before. Nevertheless, many internal consultants who were int... More »

From Making It Stick to Making It Last: How to Keep ROI and Results-Based Training Efforts on Track

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Holly Burkett

Keeping a results-based evaluation and return-on-investment process on track is one of biggest implementation challenges for evaluation professionals. In many ways, its equivalent to training for a marathon. You start small with manageable goals, stretch your muscles, c... More »

Consider Contribution Margin to Calculate Training’s Impact

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Carol Decker

A goal of successful business is to choose a course of action that will produce profitable results. In training departments, for example, directives to increase the bottom line can come as suggestions to eliminate certain programs, raise prices, reduce expenditures, or ... More »

Let’s Retire Retirement

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Frederick A. Miller

At least the 2008 financial meltdown produced one positive outcome: It exposed the fact that retirement as we know it is over. Done. Obsolete. Until the market crash, many boomers were planning to leave the workforce with well-funded retirement plans. Almost overnight, ... More »