The Hidden Challenges in Taking Diversity Training Global

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Neal R. Goodman

As globalization continues to progress we will see increased attempts to implement universal standards and operating procedures in global companies. The most elusive topics that companies will continue to struggle with are in the areas of diversity and inclusion. Those ... More »

Trailblazing in Law Enforcement Training

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Lou Ann Hamblin

In 2003, I began a masters program in performance improvement and instructional design. On the first day of my human performance technology class, I introduced myself to classmates and discovered that I was the first police officer to have participated in the program. A... More »

Workforce Development: Trickle-Up Economics

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Shari Dwyer

There's a paradox in the training and development world: often it is the immeasurable human dimension that most influences measurable outcomes. Bill Browning believes this, because he sees it every day. Four years after graduating from Browning's workforce development p... More »

A Leadership Scorecard: Nextel’s Model

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Lynn Schmidt

Leadership development is once again at the forefront as a critical business issue. The aging of the U.S. population and the knowledge voids left by early retirements are just some of the workforce factors that cause organizations to proactively anticipate leadership ne... More »