March 27, 2010 - by Jeff Grimshaw
There are three kinds of employees. Saints are always accountable. Sinners arent. Most employees are save-ables. Sometimes save-ables make good choices; sometimes they dont. Theyll consistently perform and do the right things, but only under certain conditions. To creat... More »
August 24, 2003 - by Rob Creekmore
When I worked for GTE in the early 90s, every year the division chief executive would stand before the assembled employees to give his annual talk on how business was going. We would sit and listen dutifully as he reeled off the numbers. Ill never forget when a colleagu... More »
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article is part of Links Plus, a premium ASTD Subscription.