March 27, 2010
There are three kinds of employees. Saints are always
accountable. Sinners arent. Most employees are
save-ables. Sometimes save-ables make good choices;
sometimes they dont. Theyll consistently perform and do the right
things, but only under certain conditions. To creat...
August 24, 2003
When I worked for GTE in the early 90s, every year the
division chief executive would stand before the assembled employees
to give his annual talk on how business was going. We would sit and
listen dutifully as he reeled off the numbers. Ill never forget when a colleagu...
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