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Got Lemons?

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Do you ever think about lemons? In my work as a consultant, trainer, and coach, I think about lemons everyday. Some would say that the contemplation of lemons qualifies me for psychiatric evaluation, but before you rush to judgment, let me tell you how my thinking about... More »

How to Make a Great First Impression

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This article is part of Links Plus, a premium ASTD Subscription.

In the Concise Oxford Dictionary, image is described as "the character or reputation of a person or thing as generally perceived." A first impression based on nonverbal communication goes a long way in influencing this perception. Within seconds of meeting you, based on... More »

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