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The Success Case Method, by Robert O. Brinkerhoff

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Finally! A simple, fast, and credible evaluation tool that we can use to tell what is working in a new initiative, what is not working, and how the initiative could be more successful. In The Success Case Method: Find Out Quickly Whats Working and Whats Not, Robert O. B... More »

Translating Strategy to Action: Lessons Learned

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Today, organizations cant afford strategic misalignment. Yet, many organizations have devoted vast amounts of time and energy to strategic planning, but have little to show for it. Through strategic performance management, you can ensure that your strategic planning eff... More »

Wild Card Scenarios Improve Strategic Planning

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Most organizations use a strategic planning process that includes scenarios of what might happen in the future that would affect how the organization operates. However, one weakness of these scenarios is that they often fail to recognize how truly chaotic the world can ... More »

A Look at a Financial Company’s Corporate University

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Lizette Zuniga

During the past two decades, we have seen a surge of corporate universities (CU). In fact, the Corporate Leadership Council claims a growth rate of 400 percent since the early 1980s when only about 15 CUs existed. Today, you can find more than 2,000 corporate universiti... More »

Book Excerpt: In Action: Measuring Return on Investment, Volume 3

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Chapter: Partnering to Achieve Measurable Business Results in the New Economy Background First Union is the nations sixth largest bank holding company, and it serves more than 16 million customers. It has the third largest branch network and a footprint that spans from ... More »

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