The Wall Is Down: How Integrating Work and Life Makes Better Organizations

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Frederick A. Miller

Back in the old daysabout 20 years agopeople were discouraged from taking care of personal issues at work. At the same time, they were expected to just do their jobs, without making decisions or brainstorming better ways to do things. Both of those mindsets are long gon... More »

Elements of a Successful Mentoring Program

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Heidi Kromrei

Mentoring programs can be an important part of the human performance technologists toolkit. The history of mentoring may have its beginnings in Greek mythology when Telemachus left his son in the care of a wise man named Mentor. Defining what mentoring is, and what it i... More »

The Bank of America Philosophy on Learning: An Interview with Michael Bland and Damon Hearne

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George Hall

Learning experts Michael Bland and Damon Hearne of Bank of America share a common passion--developing people. In this interview, Bland and Hearne draw from several decades of experience to examine the critical issues involved in managing a training function in a Fortune... More »

The Trouble with Tolerance: Moving beyond passive Approaches to Diversity

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Bruce A. Jacobs

In much of our corporate life, we accept the term tolerance as a viable ethical underpinning for diversity. We seek diverse workforces by aggressively applying the principle of tolerance in our hiring practices. We aim to create and sustain a culture of tolerance to imp... More »

No Partnership Equals No Performance Improvement

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Joe Willmore

Partnering subsumes contracting or project alignment phases of work because it involves setting client expectations and defining the scope of work. Partnering also includes other elements of the consulting process that involve building relationships. The reality of much... More »