November 02, 2011 - by Neal R. Goodman
The field of training and development is at a crossroads. On one hand, employees can now access most educational information instantaneously and at no cost. Go to Google and type in How to raise penguins. Youll find more information about raising penguins than y... More »
July 27, 2010 - by Jeff Garton
How serious are you about performance improvement? Are you serious enough to stop fooling yourself into believing that employers can control how workers think and feel, and therefore how well they perform? Thats the fundamental idea behind job satisfaction and engagemen... More »
April 04, 2008 - by Jeff Garton
A factor important to performance improvement is job satisfaction, but satisfaction occurs occasionally and cant be sustained. Despite the challenges, its still possible to enhance an employees effectiveness to perform and resilience to endure by teaching them how to re... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
March 04, 2008 - by Oscar J. Franco
Jorge worked in South America as a top executive in one of the branches of an international organization. When his company decided to downsize personnel, Jorge was offered a transfer to the companys headquarters in the United States. Jorge and his family headed to North... More »
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