November 02, 2011
Neal R. Goodman
The field of training and development is at a
crossroads. On one hand, employees can now access most educational
information instantaneously and at no cost. Go to Google and type
in How to raise penguins. Youll find more information about raising
penguins than y...
July 27, 2010
How serious are you about performance improvement? Are you serious
enough to stop fooling yourself into believing that employers can
control how workers think and feel, and therefore how well they
perform? Thats the fundamental idea behind job satisfaction and
April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
March 04, 2008
Oscar J. Franco
Jorge worked in South America as a top executive in one of the
branches of an international organization. When his company decided
to downsize personnel, Jorge was offered a transfer to the
companys headquarters in the United States. Jorge and his family
headed to North...
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