June 27, 2010 - by Neal R. Goodman
With the globalization of the worlds economies, the ease of travel, and convergence in many industries, the need for global training events is becoming more common. However, global training events are full of minefields. The hidden dimensions of cross-cultural differenc... More »
March 27, 2010 - by Neal R. Goodman
Consider the following case: A European company sells a new telephone system to an Asian client with the condition that they will provide one day of on-site training for the equipment. The instructor arrives the night before the training and the next day reviews the use... More »
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