Managing Performance and Knowledge in Government: An Interview with Jon Desenberg

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Aparna Nancherla

During his career, which includes 19 years of service in the public sector and winning the Presidential Leadership Award in 2000, performance management and strategic planning expert and consultant John Desenberg has worked with clients such as the U.S. Department of He... More »

Government Focus on Healthcare IT: A New Imperative for Training and OD Professionals

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Jason Whitehead

President Obamas drive to overhaul the healthcare industry through widespread investment in healthcare IT (HIT) systems has tremendous implications for training and OD professionals. The good news for us is that the push for HIT will increase the demand for skilled trai... More »

Lessons Learned from the Field: How To Manage Change

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Skip Ward

The term Change Management brings in more than 10,000 hits on Amazon.com, an informational overload. But there is no need to feel overwhelmed. This short article will focus on lessons learned in managing change projects from the front lines of government, businesses, un... More »

A Growing Challenge: Health (Patient) Education in a Diverse America

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Diana Mebane McHenry

Heath education has always been a vital part of nursing practice, but it has become increasingly more difficult to accomplish as numerous factors beyond our control threaten its quality and value. Margaret Comerford Freda, writing in the Journal of Midwifery & Women... More »

Workforce Development: Trickle-Up Economics

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Shari Dwyer

There's a paradox in the training and development world: often it is the immeasurable human dimension that most influences measurable outcomes. Bill Browning believes this, because he sees it every day. Four years after graduating from Browning's workforce development p... More »