Trailblazing in Law Enforcement Training

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Lou Ann Hamblin

In 2003, I began a masters program in performance improvement and instructional design. On the first day of my human performance technology class, I introduced myself to classmates and discovered that I was the first police officer to have participated in the program. A... More »

Getting ROI from Follow-Through: The Missing Link

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Richard Flanagan

A recent article, Using Action Plans for Measurement, Holly Burkett, April 2004 issue of ASTD Links, discussed using action plans to measure ROI and offered excellent tips on helping participants write meaningful objectives and action plans. But, as simplistic as it sou... More »

Action Assessment: How to Have the Right Conversation

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Marty Castleberg

Organizational learning demands conversation, especially when the stakes are large and strategic. However, people often do not adequately deal with the most important questions, such as: What steps can I take to ensure that my conversation is the right conversation? How... More »