Assessing Competencies Starts With a Measurable Competency Model

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William J. Rothwell

To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »

Participant Assessment and Program Evaluation

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Daniel R. Tobin

The use of a 360-degree assessment for each learning participant is a fundamental building block of the entire program. But what about the use of other assessment instruments within the program? There is certainly no lack of assessment instruments on the market. Along w... More »

How to Measure Leadership Programs

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Kim Stewart

In today's business environment there is a real emphasis on developing leaders internally. CEOs and HR executives strive to produce training and development initiatives on the subject. Why? Because an effective leadership program can produce long-term success for compan... More »

A Systems Approach to Measuring Leadership Development

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Ted Middelberg

In the February 2006 issue of Chief Learning Officer, the American Management Association's Executive Vice President of U.S. Management Education noted, "Today's chief learning officers have a goal to provide relevant, effective, efficient, and measurable training." The... More »

In Action: Conducting Needs Assessment (Book Excerpt)

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Tina Rasmussen

Chapter: Overcoming Resistance to a Successful Diversity Effort, Nestle Beverage Company Workforce diversity is an issue that addresses not only skills but also peoples long-held values. Because of this, diversity strategies and workshops often fail to generate the buy-... More »