Nine Keys to Leading the Workforce of the Future

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Frances Hesselbein

My passionate belief has been, and is today, that leadership is a matter of how to be, not how to do. Yet it is what leaders donot what leaders arethat others see and judge. So what can a leader do? Define a clear vision that has its foundation in the organizations valu... More »

The Product Life Cycle Curve Becomes the Human Performance Curve

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Carol Decker

As educators who teach marketing, management, and computer information systems, we can't even count the number of times we have conveyed the concept of the life cycle diagram. We've used it to indicate how consumer and business products move from development to decline,... More »

Strategies to Implement ROI and Evaluation in any Organization

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Gerry Doyle

The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to susta... More »