May 25, 2011 - by Patricia Radakovich
Lisa Toenniges, CPT, is owner and CEO of Innovative Learning Group, a company that provides custom learning and performance support services to Fortune 1000 companies. A dynamic and respected leader, Toenniges has more than 20 years of experience in the performance impr... More »
April 04, 2009 - by Judith H. Katz
Creating a more inclusive organization is not a simple matter. It requires resetting norms, educating all team members, changing long held practices and policies (both implicit and explicit), and rewiring the organization for greater communication and connection. Too of... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
June 14, 2006 - by Diana Mebane McHenry
Heath education has always been a vital part of nursing practice, but it has become increasingly more difficult to accomplish as numerous factors beyond our control threaten its quality and value. Margaret Comerford Freda, writing in the Journal of Midwifery & Women... More »
June 14, 2006 - by George Hall
Training expert, Theresa Hummel-Krallinger, and former senior executive, Jim Yoakum, draw from several decades of experience to define just what skills are needed to "get-a-seat-at-the table," and how these skills can be developed. Hummel-Krallinger and Yoakum sound a c... More »
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