May 25, 2011
Lisa Toenniges, CPT, is owner and CEO of
Innovative Learning Group, a company that provides custom learning
and performance support services to Fortune 1000 companies. A
dynamic and respected leader, Toenniges has more than 20 years of
experience in the performance impr...
April 04, 2009
Judith H. Katz
Creating a more inclusive organization is not a simple matter. It
requires resetting norms, educating all team members, changing long
held practices and policies (both implicit and explicit), and
rewiring the organization for greater communication and connection.
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
June 14, 2006
Diana Mebane McHenry
Heath education has always been a vital part of nursing practice,
but it has become increasingly more difficult to accomplish as
numerous factors beyond our control threaten its quality and value.
Margaret Comerford Freda, writing in the Journal of Midwifery &
June 14, 2006
Training expert, Theresa Hummel-Krallinger, and former senior
executive, Jim Yoakum, draw from several decades of experience to
define just what skills are needed to "get-a-seat-at-the table,"
and how these skills can be developed. Hummel-Krallinger and Yoakum
sound a c...
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