Chapter: Partnering to Achieve Measurable Business Results in the New Economy Background First Union is the nations sixth largest bank holding company, and it serves more than 16 million customers. It has the third largest branch network and a footprint that spans from ... More »

Sales Enablement , Senior Leaders & Executives

Assessment , Business Impact , Change Management , Coaching and Mentoring , Competencies , Designing Learning , Global Workforce Development , Human Performance Improvement , Innovation , Integrated Talent Management , Managing Organizational Knowledge

Chapter: Managing Cultural Transformation From a Traditional Management Structure to Team-Based Culture Benjamin Franklin is often quoted as stating that there are only two things certain in lifedeath and taxes. Given the relatively relaxed pace of life in his times, it... More »

Global Human Resources Development , Human Capital

Change Management , Economy , Human Performance Improvement , Jobs , Managing the Learning Function , Trends

Although there are many different approaches to understanding change and how to manage it, much of the thinking and experience in this area can be boiled down to three fundamental aspects: preparedness, change leadership, and strategy. Preparedness To effectively manage... More »

Human Capital , Senior Leaders & Executives

Business Impact , Change Management , Curriculum Alignment , Human Performance Improvement , Managing Organizational Knowledge

Transformational change differs from both incremental and transactional change. Incremental change, which is planned change introduced gradually in an organization, is based largely upon stage theories where change occurs in steps or stages. Transactional change is base... More »

Human Capital , Senior Leaders & Executives

Business Impact , Change Management , Engagement , Human Performance Improvement

The death of change management is near. Since, at the time of death, platitudes can be comforting, lets recall a couple: The only constant is _________. The pace of _______ is faster now than at any other point in history. These and other change adages are the everyday ... More »

Human Capital

Change Management , Engagement , Human Performance Improvement , Managing Organizational Knowledge