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Managing Information in the Age of Digital Chaos

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Retrieval of documents and information is critical to knowledge transfer, training, and talent management. Without information governance policies, agencies are exposed to legal, financial, and organizational risks. The explosion of big data has changed the way federal... More »

Effective Engagement Strategies for an Increasingly Dispersed Workforce

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Technological advances have made it easier for employees to work anytime, anywhere—making "work" something you do, rather than a place you go. Yet government managers still face challenges. Federal law requires agencies to permit telework "to the maximum extent p... More »

Partnerships for the Public Good

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Stephanie Castellano

William D. Eggers and Paul Macmillan, The Solution Revolution: How Business, Government, and Social Enterprises Are Teaming Up to Solve Society's Toughest Problems (Harvard Business Review Press, 2013) Reviewed by Stephanie Castellano Society's most intractable problem... More »

Act Like a Director

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When directors and top managers step down, it may take some time to fill the vacated positions. In the meantime, agencies, programs, and departments need a leader. Often, an acting director will step in. At the U.S. National Arboretum, a 446-acre campus in Washington, ... More »

Project and Program Management Come into Their Own

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Kathryn Medina

In 2011, the Chief Human Capital Officers (CHCO) Council and OPM created a joint working group that focused on identifying and closing critical skill gaps in the federal government. The Government Accountability Office (GAO) had identified strategic human capital manage... More »

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