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Search The Public Manager archive

Do-It-Yourself Design

Premium Content
Robert Jordan

A user-designed training curriculum can lead to innovation programs that are more readily adopted by users. An interconnected approach to design uses selected team members and a facilitator.  More »

Why Employee Morale Matters—Especially Now

Lynn Cowart

The solution to engagement and retention issues is the ability of the manager to truly understand what is in the hearts and minds of their employees. The right dialogue can motivate employees to stick around and not just be part of the change, but help drive it. More »

Public Engagement Is Fun and Games

Lisa Marsh

Reaching out to the public and truly engaging the customer is an art form. Social and digital media bring community grassroots work into the realm of possible, transcending the traditional public meeting. Still, it takes vision, commitment, and interagency coordination ... More »

Rebuilding and Re-Engaging a Battered Public Sector Workforce

Premium Content
John M. Palguta

Public sector workers in many jurisdictions have been battered over the last few years by growing workloads, shrinking resources, anti-government rhetoric, declines in employee satisfaction and increased turnover of key talent. Federal government’s experience sugg... More »

Management Beyond 'Doing More With Less'

Premium Content
Greg Stanford

We continue to hear that government needs to “do more with less.” We at the Federal Managers Association understand the sentiment, but are past that phase. People need to alter their expectations of what is achievable in this new reality. More »