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Dont Overlook Frontline Supervisors

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Howard Risher

For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Implementing the Four-Day Workweek

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Christine Rush

Government organizations are in a perpetual state of change. A key element to the introduction of change, as well as its eventual success or failure, is the human resource manager. Author Paul Light notes in his book The Four Pi... More »

Community: Key to High Productivity

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Donald Zauderer

What can managers do to create a healthy and productive organization? Building a family-like environmenta sense of communityis an approach that deserves serious consideration for those who want to elevate the quality of their ... More »

Collaborative Intelligence

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Russ Linden

Are your agency leaders talking about collaboration now more than five or six years ago? Are you seeing considerably more collaboration in your agency today? When I pose these questions to managers, 80 to 90 pe... More »

Collaboration: The New Default Setting

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Kitty Wooley

What is collaborative governance, and why do we care? In 2004, editors John Kamensky and Thomas Burlin quoted public management expert Russ Linden in their book Collaboration: Using Networks and Partnerships:Collaboratio... More »