When managing performance and accountability, frontline managers take on a variety of roles as they interact with other people. These roles are the character that the manager assumes in a particular situation, much like the roles actors play in a film or show.
Starring Roles Managers Play
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Here are the most predominant roles managers adopt:
Coach
Develops game plans and calls plays; makes assignments; encourages team members; assesses strengths and developmental needs; builds individual and team