You're Expected to Improve Your Organization's Performance. Now What?

Examine the nature of the work of your organization, then craft an approach using existing frameworks without having to reinvent the wheel.

Regardless of your personal viewpoint on improving organizational performance, as a public policy objective, it is here to stay. The desire to demonstrate (preferably quantitatively) that public funds are achieving increasingly better outcomes has driven the establishment of both legislative and executive mandates, such as the Government Performance and Res