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2011 Service to America Finalists Premium Content

Wednesday, June 01, 2011 - by Ilyse Veron

The people who do our nations work often go unnoticed, says Max Stier, Partnership for Public Service (PPS) President and CEO.Thats why the Service to America Medals are so importantthey showcase the good that our public servants do. The Public Manager asked four finalists recognized for smart budgeting:What made it possible to carry

out your vision and accomplish your goal? They answered unanimously: Focus.

Here is more about their projects and how they got the jobs done.

W. Todd Grams

U.S. Department of Veterans Affairs

Achievement: Integrated and streamlined agency operations, reduced costs, and delivered better service.

We tied our CFO initiatives to the [Departments] priorities and goals, with a specific focus on where we can have the greatest impact on improving veterans services and increasing value for the taxpayer dollar. Within this strategic construct, we have established a strong program management environment that maintains attention to priorities (at the expense of less important efforts); encourages and enforces accountability; and provides assistance and support to project teams to help ensure their success.

Bill Guerin

General Services Administration

Achievement: In only 18 months and $565 million under budget, obligated $5.5 billion in stimulus funding to make federal buildings more energy efficient and sustainable.

GSAs focused project management team rallied behind my plan to reinvest in public buildingsto make them sustainable workplaces. GSA worked proactively and creatively to overcome any obstacle. We developed new ways to communicate and track information, organized spending plans that allowed maximum flexibility and control, and worked together tirelessly to deliver on our commitment to stimulate the economy quickly.

Ann Marie Oliva

U.S. Department of Housing and Urban Development

Achievement: Created new data systems that shortened the time it takes to award homeless grants from 213 to 61 days, reduced administrative costs by 90 percent and provided information to better evaluate homeless programs.

Working to end homeless-ness has been the singular focus of my career. While e-snaps is the most technically difficult project I have ever managed due to the need to get critical funds to service providers on time, the office work does not compare to the challenge of living on the streets or being in a shelter with your kids. That is the driving force

that motivates me and my team to get the job done.

Janet St. Laurent

U.S. Government Accountability Office

Achievement: Provided management and financial oversight that has helped the Pentagon save $20 billion while ensuring our troops have the equipment and training they need.

Three strategies have been critical to securing cost savings and improving business operation efficiencies. First, hiring capable, dedicated staff and investing in development built GAOs knowledge of defense issues and led to results. Second, establishing performance goals and tracking progress has focused us on cost savings. Third, building relationships with department and congressional leaders has yielded actions on our

recommendations.

Communities of Practice:   Government

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Authored By

  • Ilyse Veron
    Ilyse Veron

    Ilyse Veron is the Editor of The Public Manager as well as author of Editorial Perspective and a regular blogger and podcast anchor for www.thepublicmanager.org. Her previous credits include more than a decade with MacNeil-Lehrer Productions and bylines in Wired and Education Week's Digital Directions magazines, at cq.com, Foxnews.com, and in newspapers coast to coast via the Scripps Howard Wire Service.

    Her career began at The Brookings Institution, followed by years at Congressional Quarterly . In the mid-90s, she served as principal researcher on The System, a book by David Broder and Haynes Johnson. From 1995-2002 she reported for the NewsHour on national and business news, earning an Emmy award for coverage of the Justice Department's case against Microsoft and recognition from both the UCLA Anderson School of Management and the National Press Club. Since 2002 Ms. Veron has specialized in outreach and project management, working on citizen events and broadcasts such as PBS's By the People and Bernanke on the Record. In 2006 she developed a Generation Next: Talk to Power content partnership between the NewsHour and Yahoo News anchored by Judy Woodruff, and she has since developed content on various media platforms for nonpartisan nonprofits with a national focus.