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Dont Overlook Frontline Supervisors

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Howard Risher

For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Implementing the Four-Day Workweek

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Christine Rush

Government organizations are in a perpetual state of change. A key element to the introduction of change, as well as its eventual success or failure, is the human resource manager. Author Paul Light notes in his book The Four Pi... More »

Achieving Community Preparedness Post-Katrina

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Christine Gibbs Springer

Improving disaster response capabilities within this country requires better coordination not only within the U.S. Department of Homeland Security (DHS), but also across the federal government, within state and local governments... More »

Enhancing the Knowledge Management Capabilities of Federal Agencies

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Jack Malgeri

Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »

Human Capital Councils Help Drive Change

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Bill Trahant

As his administration settles into the executive branch, President Obama faces the largest number of challenges of any new president in recent memory. Building a strong, skills-based federal workforce is key to addressing these ... More »