July 06, 2010 - by Arnold Leder
Why do so many middle-class people bristle at policies from which they would seem to benefit? And why, at the voting booth, do they seem to vote against their economic self-interest? Jonathan Cohn, 2010 ... More »
July 06, 2010 - by Howard Risher
For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »
July 06, 2010 - by Christine Rush, Jonathan West, Stephen Condrey
Government organizations are in a perpetual state of change. A key element to the introduction of change, as well as its eventual success or failure, is the human resource manager. Author Paul Light notes in his book The Four Pi... More »
July 06, 2010 - by John Marshall
The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »
July 06, 2010 - by Frank Weil, John Donahue, Richard Zeckhauser
New Yorks Central Park hit bottom in the late 1970s. Graffiti marred nearly every man-made surface. Litter blew across desiccated lawns. The city government, burdened by burgeoning costs and dwindling resources, had no plausible... More »
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