Hurricane Katrina taught federal, state, and local public managers extensive lessons about the criticality of electricity reliability in a disaster. In the report, The Federal Response to Hurricane Katrina: Lessons Learned, the ... More »

Government , Learning & Development

Change Management , Economy , Managing Organizational Knowledge , North America

Over the past 12 months, the federal government has experienced a significant expansion. Stimulus funding is now funneling to new and augmented programs. The government has assumed an unprecedented role in the automotive and ban... More »

Career Development , Government , Human Capital , Workforce Development

Career Development , Career Planning , Informal Learning , Innovation , Management Development

The discussion at the 2009 American Society for Public Administration (ASPA) panel on professional ethics took an odd turn. During an exchange about endemic corruption in a particular African electoral system, three members of t... More »

Government , Human Capital , Learning & Development , Workforce Development

Business Impact , Change Management , Economy , Leadership Development , Management Development , Managing Organizational Knowledge

Part I of this series contrasted differences in private and public sector management and established some baseline assumptions regarding internal federal administrative operations. Part II provides the sequence... More »

Government , Human Capital

Change Management , Human Performance Improvement

On many occasions, I have referred to communication as the lubricant that enables organizations to function smoothly. However, trust in organizations is even more fundamental. Without trust, effective communication is impeded an... More »

Government

Engagement , Human Performance Improvement