Hurricane Katrina taught federal, state, and local public managers extensive lessons about the criticality of electricity reliability in a disaster. In the report, The Federal Response to Hurricane Katrina: Lessons Learned, the ... More »

Government , Learning & Development

Change Management , Economy , Managing Organizational Knowledge , North America

Consider how the world has changed in the last twenty-five to thirty years, since the work of the Grace Commission, the launching of the Reform 88 initiative in the Reagan administration, and ... More »

Government

Change Management , Economy , Innovation , Intermediate-level Content , Jobs , North America , Trends , World Events

Fifteen years ago this week, Congress passed the Government Performance and Results Act, a law whose sponsors hoped would help establish a government guided by goals and monitored by results. ... More »

Government

Assessment , Beginner Level Content , Business Impact , Change Management , Engagement , Human Performance Improvement , Measuring and Evaluating , North America

This first article of a three-part series attempts to identify factors that influence management behavior in federal agencies, providing an overview of bureaucratic reality and a context for ... More »

Government , Workforce Development

Assessment , Beginner Level Content , Change Management , Coaching and Mentoring , Human Performance Improvement , Management Development , Measuring and Evaluating , North America