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Feds Lead the Way in Making Training Evaluations More Effective

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James Kirkpatrick

U.S. government agencies are taking heed to the recommendations outlined in a 2009 ASTD report, The Value of Evaluation. In 2009, the American Society for Training & Development (ASTD) published The Value of Evaluation: Making Training Evaluations More Effective,... More »

How FEMA Drove 23,000 People to Join it's Online Community

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Joseph Porcelli

National preparedness is everyone's shared responsibility—not just government's. While the responsibility for coordinating and advancing national preparedness and enhancing resiliency falls on the Federal Emergency Management Agency's (FEMA) shoulders, every perso... More »

How Titleless Leaders Use Conflict to Get Workplace Results

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Nan S. Russell

Getting things done when you're not in charge is no easy feat. As any successful government manager or public service leader—any employee—can tell you, it takes the application of specific attributes to lead others, especially absent title or authority. And ... More »

HowTo.gov Provides Government Tools to Engage Citizens Online

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Andrea Sigritz

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

Innovation at Rancho Cordova

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The City of Rancho Cordova in California was named #12 on the Great Place to Work best small workplaces list by the Great Place to Work Institute. It is the first local government agency to appear on the list. The selection is based on an employee survey that evaluate... More »