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The New Administration's Shared Services Opportunity

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John Marshall

The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

In Pursuit of Ethical Governance

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Donald Menzel

Do you recognize these headlines? Former CIA Official Is Sentenced to Prison for Fraud Despite Red Flags About Judges a Kickback Scheme Flourished ... More »

The Performance Imperative

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John Mullins

In his inaugural address, President Obama laid out a significant challenge to the managers of the federal government and the public and private sector partners that support government programs: The question we ... More »

Government Workforce of the Future: Four Key Trends

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Marnie Green

Hundreds of reports are published annually documenting shifts in workforce trends. Each year, the list of trends seems to include the same themes: diversity, globalization, the aging workforce, and economic impacts. These trends... More »