Fifteen years ago this week, Congress passed the Government Performance and Results Act, a law whose sponsors hoped would help establish a government guided by goals and monitored by results. ... More »

Government

Assessment , Beginner Level Content , Business Impact , Change Management , Engagement , Human Performance Improvement , Measuring and Evaluating , North America

This first article of a three-part series attempts to identify factors that influence management behavior in federal agencies, providing an overview of bureaucratic reality and a context for ... More »

Government , Workforce Development

Assessment , Beginner Level Content , Change Management , Coaching and Mentoring , Human Performance Improvement , Management Development , Measuring and Evaluating , North America

Many local governments have been grappling with the relatively new issue of immigration for several years. Although some believe immigration policy should be a federal responsibility, ... More »

Government

Beginner Level Content , Curriculum Alignment , Faculty , Latin America , North America , Training for Multiple Cultures

I come from an academic background and thought of myself as a researcher. However, over time my work has drawn me into the policy world, which happens when one stays in Washington long... More »

Government

Beginner Level Content , Change Management , Economy , Engagement , Innovation