March 15, 2013 - by Nan S. Russell
Getting things done when you're not in charge is no easy feat. As any successful government manager or public service leader—any employee—can tell you, it takes the application of specific attributes to lead others, especially absent title or authority. And ... More »
July 06, 2010 - by Howard Risher
For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »
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