September 15, 2012 - by Clemson Turregano, Thomas G Gaffney
Do the leaders of your agency struggle to stay on the same sheet of music? Do some need developmental feedback, while others grow and change more quickly than the organization? Are members of your team lurching in a zombie-like fashion from one crisis to the next, with ... More »
June 15, 2012 - by Dennis Mankin, Karen McGraw, Ed.D.
Departments of Transportation (DOTs) across the country are challenged to maintain their roads and bridges in the face of large fiscal budgets cuts. Because the work does not diminish with the budget cuts, much of the labor and inspection processes are being transitione... More »
March 15, 2012 - by Deborah Melancon, Todd Brymer
In today’s era of diminishing resources, managers within government agencies must become more efficient to fulfill their missions; this includes finding efficiencies in their decision-making process and in the way they issue directions to their agency. Finding mor... More »
March 15, 2012 - by Pat Galagan, Tony Bingham
With more than 314,000 employees, the U.S. Department of Veterans Affairs (VA) is the federal government's second largest department, responsible for a nationwide system of healthcare services, benefits programs, and national cemeteries for America's veterans and their ... More »
July 03, 2010 - by Jack Malgeri
Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »
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