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Search The Public Manager archive

Dont Overlook Frontline Supervisors

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For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Whos Afraid of Central Park? Modeling Collaborative Governance

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New Yorks Central Park hit bottom in the late 1970s. Graffiti marred nearly every man-made surface. Litter blew across desiccated lawns. The city government, burdened by burgeoning costs and dwindling resources, had no plausible... More »

The New Administration's Shared Services Opportunity

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The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

Quattro Punti: Four Steps to Budgeting and Performance Management - Part 1

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Government agencies often provide essential services that no one else provides. Therefore, the managers who run those agencies need a tool to manage for results, and citizen consumers of those services need one to gauge their ... More »

Executive Coaching: Leadership Development in the Federal Government

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Rick Koonce

The federal government is suffering from a serious leadership deficit, and that deficit has only grown in recent years given the challenges facing the United States. Thats the major headline to emerge from a recent report publis... More »

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