June 15, 2012
Only 50 percent of federal managers use performance information to help them run more effective programs. This percentage has not changed in more than a decade, according to two Government and Accountability Office studies conducted in 1997 and 2008. Similar results wer...
January 16, 2010
During my morning stops at Starbucks to buy a
latte, Ive observed how this company launches new products,
flavors, and drinks with cohesion. New drinks are not launched in
isolation; staff members are quick to recommend the late...
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