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The New Administration's Shared Services Opportunity

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John Marshall

The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

Making Training Strategic

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Preston Brown

Merriam-Webster defines the term strategy as a careful plan or method; a clever stratagem; the art of devising or employing plans or stratagems toward a goal. To make training more strategic within government agencies, it must b... More »

Integrated Learning in New York State Government

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Nancy Nee

From the moment students start elementary school all the way through college, they are taught concepts mainly through verbal instruction that teachers expect will later be applied in the real world. However, in school, teachers ... More »

Aligning Training with Priority Outcomes at NPS

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Irene Connelly

You are part of an organization that is almost a century old, with a decentralized workforce that spans the entire United States (and employs staff in both its most remote regions and its busiest cities) and a mission that inclu... More »