One of the lasting images of Hurricane Katrina is the mass of people outside the Superdome asking for water from National Guard troops who had none to give. People all over the world saw a city under water, and the human misery ... More »

Government , Learning & Development

Business Impact , Economy , Informal Learning , Managing Organizational Knowledge , World Events

Corporate and federal leaders are learning that traditional, hierarchical organizational (org) charts are no longer accurate depictions of how and by whom work gets done in modern institutions. They worked well in an era when ou... More »

Government , Learning & Development , Learning Technologies

Business Impact , Human Performance Improvement , Informal Learning , Innovation , Measuring and Evaluating , Social Learning