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HowTo.gov Provides Government Tools to Engage Citizens Online

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Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

Making Social Media Content as Accessible as Possible

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Scott Horvath

Most everyone has heard of Section 508, the requirement that federal electronic information technology must be accessible to those with disabilities. Section 508 applies to more than is commonly understood, however. It applies to all online content that is created by th... More »

Three Trends Affect Social Media Adoption in Your Agency

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Jeanne Meister

While social learning is gaining in momentum among chief learning officers, chief talent officers, and heads of human resources, there are a number of barriers to adopting social learning for an organization. To implement social learning, one has to understand the large... More »

Virtual Worlds and Social Media Drive Results and Training

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With increased constraints on both time and budgets, today's leadership must find creative solutions and strategies to deliver needed training. The National Highway Institute (NHI) has harnessed the power of virtual solutions, mobile and social media, informational vide... More »

Keep Your Training Program Funded: 10 Steps to Training ROI

It is easy to focus on the quality of training rather than the impact of the learning. To prove value, shift thinking from a quality mindset to an impact and results mindset. More »

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