Telework programs at the Alexandria, Virginia, agency improved employee productivity and employee satisfaction while maintaining high levels of customer service and employee performance. When the Telework Enhancement Act of 2010 was signed into law on December 9, 2010,... More »

Government , Learning Technologies

Engagement , Informal Learning , Managing Organizational Knowledge , Trends

Mandated training is often worn and ineffective. A prescriptive method can boost effectiveness, help with knowledge transfer, and standardize the approach without being boring. More »

Learning & Development , Government

Career Development , Communication , Curriculum Alignment , Delivering Training , Designing Learning , Engagement , Managing Organizational Knowledge

Celebrating employee success helps an organization create the infrastructure necessary to ensure great customer experiences for both internal customers (employees) and external customers. More »

Government , Workforce Development

Engagement , Human Performance Improvement , Managing Organizational Knowledge , Training and Development - General

Are your agency leaders talking about collaboration now more than five or six years ago? Are you seeing considerably more collaboration in your agency today? When I pose these questions to managers, 80 to 90 pe... More »

Government , Learning & Development , Senior Leaders & Executives

Change Management , Engagement , Human Performance Improvement , Intermediate-level Content , Managing Organizational Knowledge

Assessments are more important than ever in the current government climate, which emphasizes accountability, transparency, and performance improvement. By providing actionable information that is needed to make wise and informed... More »

Government , Human Capital , Learning & Development

Assessment , Career Development , Engagement , Human Performance Improvement , Integrated Talent Management , Intermediate-level Content , Managing Organizational Knowledge , Measuring and Evaluating