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Challenges and Opportunities for Second Obama Administration

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John Palguta

The results of the 2012 presidential election offer both good news and bad news for President Obama. The good news is that he now has another four years to work on improving government performance. The bad news is that he now has another four years to work on improving ... More »

Designing a Social Media Strategy to Fulfill Agency's Mission

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Ines Mergel

Social media applications have become acceptable communication and interaction channels in the public sector. Driven by online behavior of citizens, available social networking platforms, and the governments' need to become more participatory, transparent, and collabora... More »

How FEMA Drove 23,000 People to Join it's Online Community

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Joseph Porcelli

National preparedness is everyone's shared responsibility—not just government's. While the responsibility for coordinating and advancing national preparedness and enhancing resiliency falls on the Federal Emergency Management Agency's (FEMA) shoulders, every perso... More »

Making Social Media Content as Accessible as Possible

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Scott Horvath

Most everyone has heard of Section 508, the requirement that federal electronic information technology must be accessible to those with disabilities. Section 508 applies to more than is commonly understood, however. It applies to all online content that is created by th... More »

Mobile Technology Forces Exploration of Bring Your Own Device

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Pat Fiorenza

Agencies have been tasked to provide employees with the ability to work where, how, and when they desire. Emerging technology that connects people to resources can transform the workplace. With employee mobility transitioning from an amenity to a necessity in today's... More »