December 24, 2012 - by Warren Master
This book's editors and more than 30 contributors have done our community of public managers a great service by framing the issue of cultural competency and harnessing good governance tools and techniques more fully than has been achieved to date. As a former U.S. Peace... More »
December 24, 2012 - by Mark Bashrum
It is easy to focus on the quality of training rather than the impact of the learning. To prove value, shift thinking from a quality mindset to an impact and results mindset. More »
September 15, 2012 - by Jack Malgeri
With more than 29 years of experience as an acquisition professional in both the federal and private sector, Lisa Doyle, former chancellor of Veterans Affairs Acquisition Academy, was responsible for training the Department of Veterans Affairs (VA) acquisition workforce... More »
September 15, 2012 - by Stephen Pick, Neville Uhles
A competency library is a critical foundation for building an integrated talent management system. In the Talent Management Handbook (2010 second edition), authors Kim Ruyle and Evelyn Orr state that the value of competencies is proven to positively impact both mission ... More »
December 15, 2011 - by Gale S. Pollack
The best managers learn the personalities of their teams and respond to their needs. A major general has seen Process Communication lead to accomplishing missions and properly distributing work. For years, my colleagues and I have said I will never do... More »
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