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Using Integrated Process Teams for Interagency Coordination

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Conflicting interests,management styles, planning schedules, and agency cultures nearly sunk an emergency preparedness program. A new process solved the program’s budget and accountability impasse and built trust between state and federal government participants. More »

Communication Provides Foundation for Being a ‘Best Place to Work’

At the U.S. Army Audit Agency, communication is vital to success and to reaching the next level of organizational performance and employee satisfaction. These are tough times to be a federal employee. At nearly every turn, federal workers are facing pay freezes (no c... More »

Challenges and Opportunities for Second Obama Administration

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John Palguta

The results of the 2012 presidential election offer both good news and bad news for President Obama. The good news is that he now has another four years to work on improving government performance. The bad news is that he now has another four years to work on improving ... More »

Case-Study-Driven Leadership Training from West Point

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The 1992 Los Angeles riots led law enforcement executives to the department of behavioral sciences at West Point. Its curriculum would evolve and prove effective in enhancing leadership. One test came September 11. More »

Don't Sabotage Your Organization

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Unintentional acts by employees can thwart productivity and damage morale. Take a page from an old espionage manual—and learn what not to do. More »