June 15, 2013 - by Kriste Jordan Smith
In an era of resource uncertainty, skillsets related to agility, adaptability, and collaboration now trump traditional, predictable rank-and-file behaviors for achieving resilient, large-scale transformation in the public service mission space. After 10 years of treat... More »
June 15, 2013 - by Kathleen Skidmore-Williams
At the U.S. Army Audit Agency, communication is vital to success and to reaching the next level of organizational performance and employee satisfaction. These are tough times to be a federal employee. At nearly every turn, federal workers are facing pay freezes (no c... More »
June 15, 2013 - by K M Lowe
A new learning management system increases the scope and accuracy of data sharing, and provides opportunities to develop employee training in new ways. With nearly 130,000 items, the National Gallery of Art has one of the finest collections of American and European a... More »
March 15, 2013 - by Ines Mergel
Social media applications have become acceptable communication and interaction channels in the public sector. Driven by online behavior of citizens, available social networking platforms, and the governments' need to become more participatory, transparent, and collabora... More »
March 15, 2013 - by Andrea Sigritz
Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »
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