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Shared Services and the Cloud: Seize the Opportunity

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The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »

Recovery or Resilience Along the Post-Katrina Gulf Coast?

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In August 2005, Hurricane Katrina blew ashore, and 90,000 square miles of the Gulf Coast were devastated, including levee destruction in New Orleans that left standing water in 80 percent of the city for six weeks. In five years... More »

Reforming Mitigation Programs: A New Orleans Case Analysis

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The well-documented increasing toll of disasters in terms of life and property losses should trigger major reform of the nations hazard mitigation policy and programs. A potential strategy for reform would emphasize changing the... More »

The New Administration's Shared Services Opportunity

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The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »