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Aviation Agency and Unions Instill Interest-Based Leadership Skills

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Cathy Wright

Union and management leaders transformed  one of the federal sector’s most toxic workplaces into a culture of collaboration. More »

Embrace Change and Mind the Mission

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The Samuel J. Heyman Service to America Medals are presented annually by the nonprofit, nonpartisan Partnership for Public Service to celebrate excellence in the federal civil service. Among the awards is the Management Excellence Medal, which recognizes a federal emplo... More »

The Limitations of Applying Private-Sector Models to Federal Operations

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Total quality initiatives in the early 1990s, Vice President Gore's National Partnership for Reinventing Government, and President G.W. Bush's President's Management Agenda each attempted to incorporate private-sector management best practices into federal operations. N... More »

You're Expected to Improve Your Organization's Performance. Now What?

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Regardless of your personal viewpoint on improving organizational performance, as a public policy objective, it is here to stay. The desire to demonstrate (preferably quantitatively) that public funds are achieving increasingly better outcomes has driven the establishme... More »

Develop a Habit of Inspiration to Unleash Innovative Approach

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Look at More is written for any individual or team willing to adopt a few new behaviors to develop the habit of being inspired. Given the complex challenges and budget shortfalls that are facing government at all levels, the fact that inspiration can be learned is good ... More »

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