The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »

Government

Advanced Level Content , Business Impact , Change Management , Economy , Innovation , Trends

The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

Government , Senior Leaders & Executives

Business Impact , Change Management , Economy , Innovation , Intermediate-level Content , Trends , World Events

Do you recognize these headlines? Former CIA Official Is Sentenced to Prison for Fraud Despite Red Flags About Judges a Kickback Scheme Flourished ... More »

Government

Business Impact , Change Management , Global Workforce Development , Human Performance Improvement , Intermediate-level Content , Trends , World Events

In his inaugural address, President Obama laid out a significant challenge to the managers of the federal government and the public and private sector partners that support government programs: The question we ... More »

Government , Human Capital , Workforce Development

Advanced Level Content , Business Impact , Human Performance Improvement , Management Development , Trends