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Dont Overlook Frontline Supervisors

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Howard Risher

For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Implementing the Four-Day Workweek

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Christine Rush

Government organizations are in a perpetual state of change. A key element to the introduction of change, as well as its eventual success or failure, is the human resource manager. Author Paul Light notes in his book The Four Pi... More »

Achieving Community Preparedness Post-Katrina

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Christine Gibbs Springer

Improving disaster response capabilities within this country requires better coordination not only within the U.S. Department of Homeland Security (DHS), but also across the federal government, within state and local governments... More »