The public-sector environment has changed in the past four years. Reports from the Government Accountability Office (GAO) and other researchers note that all levels of government will experience fiscal shortfalls stretching far into the future, even assuming normal econ... More »

Government

Change Management , Economy , Training and Development - General , Trends , World Events

The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »

Government

Advanced Level Content , Business Impact , Change Management , Economy , Innovation , Trends

The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

Government , Senior Leaders & Executives

Business Impact , Change Management , Economy , Innovation , Intermediate-level Content , Trends , World Events

Do you recognize these headlines? Former CIA Official Is Sentenced to Prison for Fraud Despite Red Flags About Judges a Kickback Scheme Flourished ... More »

Government

Business Impact , Change Management , Global Workforce Development , Human Performance Improvement , Intermediate-level Content , Trends , World Events

On Christmas Day 2009, Umar Farouk Abdulmutallab boarded Northwest Flight 253 with explosives inside his shorts. Fortunately, he was unable to get his makeshift detonator to function. The U.S. Department of Homeland Security (DH... More »

Government

Change Management , Innovation , Skills Gap , Trends