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Search The Public Manager archive

The Problem With Assumption and the Power of Inquiry

Premium Content
Patrick S. Malone

Sometimes assumptions are helpful, but often they can prove unproductive—or even damaging. By acting on our assumptions as if they were true, we've constructed a reality that does not reflect what's happening in the moment. We all make assumptions. That's not a b... More »

Now Is the Time to Improve Federal Employee Engagement

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Robert Lavigna

As the nation's largest and most diversified employer, the federal government must construct—and sustain—effective approaches to deal with agency-specific employee engagement. The past year was a difficult one for the federal government. Federal employees e... More »

Leadership and Communication in the Field: From Policy to Practice

Anne Utech

Initiatives that are developed or regulated by Veterans Affairs (VA) central office policy must be implemented throughout field operations. To overcome the challenge, NFS uses a unique governance model—joining both business acumen and clinical expertise—to l... More »

OPM's 2012 Telework Report Shows Vast Opportunities for Improvement

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James Cook

OPM partially reported on two of the seven reporting requirements in the Telework Enhancement Act of 2010. OPM and agencies need to establish a completion date by which agencies will produce reliable data. More »

Mobile Technology Forces Exploration of Bring Your Own Device

Premium Content
Pat Fiorenza

Agencies have been tasked to provide employees with the ability to work where, how, and when they desire. Emerging technology that connects people to resources can transform the workplace. With employee mobility transitioning from an amenity to a necessity in today's... More »